Digital Marketing Packages

Get a FREE snapshot of how your business is performing online.

The Modern Customer Journey

In 2018, Crunchy Social started by specialising in social media marketing, however, as the scope of digital marketing has continued to increase, we now encompass a wider range of digital marketing services to truly give our clients a complete service.

We follow the modern customer journey to cover every aspect of digital marketing and direct your audience from the awareness stage to converting – where you get tangible results.

The Modern Customer Journey

Stimulus

How does your customer become aware of your business?

Social/search advertising
Email marketing
Loyalty programs
YouTube/Video ads
Television
Billboard
Online display advertising
Newspapers/Magazines
Radio
Word of mouth

Search

How does your customer find you?

Organic Search
PPC
Maps
Directories
Apps
“Near me”
GPS

Research

How does your customer learn more about what you offer?

Blogs & Articles
Reviews
Social Media
Word of mouth

Purchase

How does your customer do business with you?

Website
Online booking
Purchase via app
In-store purchase
Salespeople
Marketing Materials

Experience

How does your customer spread the word about their good experience with your business?

Post-purchase expectations vs. reality
Social Post
Write a Review
Blog
Word of mouth

Shop Our Social Media and Digital Marketing Packages

Take a look through our digital marketing packages, available to you at the click of a button. If you’re looking for more tailored or advanced digital media marketing services, please visit our contact page to open a conversation with our team.

Not sure what your business needs? Get in touch to see how we can help!